Frequently Asked Questions

Yes and no. The only contractual period is the first month of our social media service. After this, our agreement will be on a rolling basis and auto-renew each month. We don't believe in tying people down with lengthy contracts. That's not how we work at all. Also, there are no set up fees or cancellation periods. 

Yes, 100%! You own your social media channels. Depending on the social media package, we encourage you to send any ideas through to our team as we can help support you with scheduling this content into your strategy. 

You do. The social media content is posted to your channels for you and your business to benefit from. There are some agencies that delete all their posted content but that is not how we work at all.

You are unlikely to see phenomenal results. That may seem like a very strange thing to say but it's true. The trial is there for you to see how we work and to see if you feel that we are the right fit to help you grow your business through social media. In saying that, we have seen some clients get tremendous value out of the free trial in the past which has helped them to make the decision to sign up.

In our experience, 14 days is plenty of time for us both to get a feeling that we can work together in the future. Anything more than this, we believe, becomes 'free work'. We will show you our proof of service in that time which we are confident you will like.

Yes we can. We would need to have a meeting to discuss strategy and the logistics of how we would work together going forwards. This is a bespoke service tailored to our clients and there would be an additional price for this.